Insurance & Payment

Searching for the best care can be confusing and stressful for clients and families. The costs, licensure, accreditation, and experience of treatment centers vary greatly. Insurance reimbursement is often complicated and easily misunderstood. We are committed to providing you with the highest quality clinical and medical care.

We offer programs and services that go above and beyond what many insurance companies will reimburse for. Treatment services such as yoga, equine therapy, acupuncture, room and board, and clinical services beyond the reimbursable standard may not be covered by insurance.

Our staff is very experienced and understands the nuances of each insurance plan. We fight with determination to help you get the maximum reimbursement possible.

Here are some frequently asked questions to help you navigate your insurance options at Alta Mira.

Do you take insurance?

We assist clients in getting as much insurance reimbursement as possible for all eligible services. However, the amount of the reimbursement is at the discretion of each client’s insurance provider.

What kinds of insurance do you work with?

We work with all commercially-funded insurance plans through employers, individual policies, and healthcare exchanges. Unfortunately, government-subsidized insurance, including Medicare, Medicaid, and Tricare, does not work at our facility.

How does reimbursement work?

We do a thorough analysis of each client and family’s financial situation. We offer suggestions on how to best fund your treatment. Insurance policies are individualized, so how much each client and/or family is reimbursed depends upon their policy.

How is the financial agreement created?

Our team performs a comprehensive analysis during the admissions process to estimate what the insurance company may reimburse. Our analysis is based upon the clinical needs of the client and their individual insurance policy.

When is payment for treatment due?

While the cost varies depending upon the program and the initial length of stay, clients are responsible for payment of services upon admission. Each client’s insurance company will be fully responsible for making the decision on the amount and timing of reimbursement for our services. Our team will complete verification of benefits, utilization review, all billing, and insurance appeals.

What makes us different?

Insurance companies often require evidence that each day of treatment is “medically necessary.” More comprehensive clinical services and longer lengths of stay can support better outcomes and lead to lasting behavior change.

We are committed to providing you with the highest quality clinical and medical care. We offer programs and services that go above and beyond what many insurance companies will reimburse for. Treatment services such as yoga, equine therapy, acupuncture, room and board, and clinical services beyond the reimbursable standard may not be covered by insurance.

Our staff is very experienced and understands the nuances of each insurance plan. We fight with determination to help you get the maximum reimbursement possible. We are here to guide you every step of the way.

Contact one of our caring Admissions Coordinators to begin your free brief assessment & verification of benefits.